Contact Information

Customer Support & Business Inquiries

If you have any questions about your order, our products, or our policies, we’re here to assist you.

You can reach our customer service team through the following channels:

Email:

📧 contact@castrovel.com

(We aim to respond within 24 hours on business days.)

Customer Service Hours:

Monday to Friday: 09:00 – 18:00 (CET)
Closed: Weekends and public holidays

Business Inquiries:

For press inquiries, partnerships, or wholesale opportunities, please contact us via email with the subject line “Business Inquiry”.